Frequently Asked Questions (FAQs)

We want you to feel completely comfortable and informed before booking. Here are some common questions clients ask:

More FAQ

  • Groupon users are held to the same standards and rules as regular clients. A valid card must remain on file to prevent no-shows, cancellations, and to cover any additional charges if needed.

  • **COMING SOON**

    At this time, no. All appointments must be scheduled in advance online.

  • **COMING SOON**

    At this time, I am a solo therapist. I cannot take you both together in one session, but I can schedule you back-to-back.

  • Appointments must be cancelled at least 24 hours in advance. Cancellations with less than 24-hour notice will be charged $50 ($30 for members). For more information, please see the Booking Policy and Terms & Conditions.

  • Yes, but we’ll need to be notified in advance. If the person doesn’t show, a $50 no-show fee will be charged to the card on file.

  • Yes! There are two options available:

    Massages

    • Chosen One 60: 60 minutes for $100/month

    • Chosen One 90: 90 minutes for $150/month

    Facials

    • Pure Luxe 60: 60 minutes for $100/month

    • Pure Luxe 90: 90 minutes for $150/month

    More information can be found on the Become a Member page.

  • Absolutely not. If you’re not feeling your best, please reschedule your appointment in a timely manner to avoid the $50 cancellation fee.

  • No. Only the person receiving the service is allowed in the room. Please see the Guest Policy in the Terms & Conditions.

  • No. All walks of life are welcome. Please note: only Gospel music will be played during sessions.

  • Missed time will be deducted from your appointment. If you arrive more than 15 minutes late without communication, your appointment will be cancelled, services will not be rendered or credited for a later date and the $50 cancellation fee will be charged.

  • Please rest. Falling asleep during a massage is a huge compliment—it means you’re comfortable and relaxed.

  • Yes, packages must be redeemed within six (6) months (184 days) from the date of purchase. After this period, the item will expire without refund or services rendered.

    Gift cards are excluded from this policy and do not expire.

  • Yes, prenatal care is available. However, you must be out of your first trimester (past 14 weeks) to receive a massage.

  • New clients: use code NEW20

    Military: use code HERO10

    Student: **COMING SOON**